You can upload any PNG, JPG, JPEG, BMP or GIF image with up to 15 megabytes. Images must have a subject that is clearly meant to be the foreground, such as a person, animal, product, cartoon, car or graphics icon. If the image resolution is larger than 16 megapixels (e.g. 4096 × 4096 pixels or any other aspect ratio) it is resized to this maximum resolution.
Why does it not work for some photos?
Contrast: Images taken under good lighting conditions and with a high contrast between foreground and background give better results.
Prefer plain backgrounds: Blurry and single-color backgrounds are easier to create than sharp backgrounds with many details.
Does the size of the image meet the requirements of the e-commerce markets?
Yes, and the image sizes Whitepxer create are optimal for the e-commerce markets.
Can the image size be customized?
Yes, you can fill in the size you want when choosing the size